NEW LOOK, SAME TEAM
Virtual Sessions
Virtual Session - Online Video & Phone Options
We are pleased to offer virtual sessions for your safety and convenience.
We know the well being of yourself and your loved ones continues to be important to you. But these times are exceptional. That is why all of our associates are currently offering online and phone options to suit your needs.
Online Video Counselling
You can use this service virtually anywhere. Whether at home or on the go, if you have an internet connection you are able to access our counselling services. Our therapists are using Zoom which is a user-friendly video platform. The process is simple: Your therapist will send a Zoom link via email shortly after you book. When it’s time for your session, you only need to click the link and follow prompts to be connected to your therapist.
Phone Counselling
Maybe you aren’t comfortable using video apps or you are concerned about bandwidth usage. That is why we are also offering phone counselling options.
Please note, not all of our associates are offering in-person counselling at this time.
If you are seeking in-person counseling please be advised that you will need to email your therapist directly for availability.
How To Book
You can book as usual using our Online Booking software. Your therapist will be in contact with you to confirm whether you want online or phone counselling. They will send you the appropriate link or phone number to reach them at your scheduled time.
Be sure to check each of our therapists offerings on the booking page.
How to use Zoom
Zoom - FAQ
Zoom is the leader in modern enterprise video communications, with an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, telephones, and room systems.
Zoom Top 10 Questions
If you have questions about using Zoom you can find more on their website. https://zoom.us/
Will an online session be the same as in person?
Our therapists are committed to providing the same level of care over video as in person. Each person’s experience is unique, however we hope that your sessions will continue to be beneficial.